Deztany's 1-hour segment was titled “Communicating Unfavorable Information: Preserving Credibility with Supervisors and Clients.” This session provided new attorneys with practical guidance on how to communicate unfavorable information to supervisors and clients in a clear, professional, and ethical manner. The presentation focused on preparation, tone, timing, and professional judgment, and offered strategies to help new lawyers maintain credibility and foster trust when delivering difficult messages. The session also addressed ethical considerations, risk management concerns, and best practices for handling challenging conversations in high-stakes litigation environments.
