Mackenzie presented at the Spring Harmonie Conference in Washington, D.C. She delivered a well-received presentation titled “EvenUp: How Plaintiffs are Using AI to Increase the Costs of Claims and Ideas for Change for the Insurance Industry.” Mackenzie’s presentation explored the growing use of artificial intelligence by plaintiffs’ firms to escalate claim costs and offered strategies for how the defense bar and insurance industry can leverage similar technologies to stay competitive. The session included a live demonstration showcasing how AI tools are currently being used in litigation, which contributed to the strong engagement from attendees.
